Privacy policy
At Ionotix, we believe that privacy is part of personal style. This policy explains how we collect and use your data when you visit the website https://ionotix.com/, make purchases, or contact our customer service. By using our site, you accept the terms described here. If you do not agree with them, please do not use our services.
We are Ionotix, located at Blaszana 2, 03-703 Warsaw, Poland. You can contact us by email at info@ionotix.com, by phone at +48 781179821, or through the contact form at https://ionotix.com/pages/contact. Customer service operates Monday to Friday from 9:00 AM to 5:00 PM, and we respond to messages within 24 business hours (All times are Warsaw time GMT+1).
When using the site, we collect information about your device and browsing behavior. This may include data such as IP address, browser type, or time zone. When placing an order, you provide necessary information such as your name, contact details, delivery address, and payment method. If you contact us for support, we use the information provided to respond and improve our assistance.
Your data helps us fulfill orders, protect our platform, personalize your shopping experience, and share news and offers that may interest you.
To ensure smooth operation, we work exclusively with trusted partners. These include payment operators who handle transactions, courier companies that deliver your orders, and technical partners such as Shopify who maintain our online store. Your data is never sold or rented to third parties.
Our site uses cookies. Thanks to them, we remember your preferences, improve performance, and show content tailored to you. You can disable cookies in your browser settings, but some site features may not function properly.
As a company operating in the European Union, we comply with GDPR. You have the right to know what data we store about you, request correction or deletion, limit how we use it, and obtain a portable copy. You can also withdraw consent for data processing at any time, for example by unsubscribing from the newsletter. To exercise these rights, simply write to us at info@ionotix.com.
Our services are intended for adults. We do not knowingly collect data from individuals under 16 years old, and if we learn of such a case, we will delete it immediately.
Sometimes your data may be processed outside Poland, for example by international payment operators or courier companies. In such cases, we apply appropriate safeguards such as the EU standard contractual clauses to protect your rights.
We take care of your data security and store it only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
From time to time, we may update this Privacy Policy. Any changes will be published here with a new last updated date.
Thank you for trusting Ionotix. Just as fashion is personal, so is privacy, and we are committed to protecting both values.
Company Information
Website name: Ionotix
Address: Blaszana 2, 03-703 Warsaw, Poland
E-mail: info@ionotix.com
Phone: +48 781179821
Customer service hours: Monday – Friday, 9:00 AM – 5:00 PM
(All times are Warsaw time GMT+1)
Response time: up to 24 business hours