Terms of service

These Terms define the rules for accessing and using the website https://ionotix.com/  (hereinafter referred to as the “Site”), operated by Ionotix (hereinafter referred to as “Ionotix”), headquartered at Blaszana 2, 03-703 Warsaw, Poland. The Terms also apply to products and services offered through the Site.

Ionotix provides the Site under the conditions set forth in these Terms. By using the Site or offered services, the user accepts all Terms and agrees to comply with them.

Registration is not required to browse the Site. However, to make a purchase or use certain services, registration and acceptance of the Terms may be necessary.

Ionotix offers clothing, footwear, and fashion accessories under the brand Ionotix through the Site. The Terms define the rights and obligations between Ionotix and users. It applies only to the Site and purchases made through it, unless otherwise agreed in writing.

Please read the Terms carefully. If you do not agree with its provisions, refrain from using the Site or our services. Using the Site constitutes explicit acceptance of these Terms.

The Site is operated by Ionotix. The terms "we," "us," and "our" refer to Ionotix. Ionotix provides the Site along with all information, tools, and services on the condition of acceptance of the following terms.

Future updates, new features, or services introduced on the Site will also be subject to these Terms and Conditions. The current version of the Terms is always available on this page. Ionotix may change the Terms and Conditions at any time, and changes take effect upon their publication. It is the user's responsibility to monitor changes. Continued use signifies acceptance of the new terms.

Our online store operates on the Shopify Inc. platform, which provides the technical infrastructure for our e-commerce operations.

Section 1 – Terms of Use of the Store

By accepting the Terms, you declare that you have full legal capacity under the law of your country of residence or have parental/guardian consent for minors under your care. Illegal use of the Site or violation of laws, including copyright, is prohibited. Introducing viruses, malware, or other harmful code is forbidden. Violations may result in immediate termination of access to services.

Section 2 – General Terms

We reserve the right to restrict access to the Site or services to any person at our discretion. You understand that information (excluding payment data) may be transmitted over various networks and adapted to technical requirements. Payment data is always encrypted. You may not reproduce, copy, resell, or use any part of the Site, services, or contact data without our written consent. Section headings are for informational purposes only and do not affect the interpretation of the Terms.

Section 3 – Content Accuracy and Timeliness

We do not guarantee the accuracy, completeness, or timeliness of the information on the Site. Content is general in nature and should not replace individual advice. Some content may be outdated and is kept for reference purposes only. We reserve the right to modify it without obligation to update.

Section 4 – Product and Price Changes

All prices are subject to change at any time without prior notice. We reserve the right to modify or discontinue services, product offers, or any part of the Site at our discretion. We are not responsible for price changes, service interruptions, or product withdrawals.

Section 5 – Product Information

Some products (e.g., limited collections) may be available exclusively through the Site and are subject to limited availability. Return and exchange policies are outlined in the Return Policy. We strive to present clothing, footwear, and accessories as accurately as possible, but colors and styles may vary depending on device settings and lighting. We reserve the right to restrict sales to certain regions or groups and to modify product details. Offers are void where prohibited by law.

Section 6 – Account and Payment Information

We may refuse or cancel orders at our discretion. Purchase quantities per person, household, or order may be limited. In case of changes or cancellations, we will attempt to contact you using the provided information. You agree to provide true, complete, and current account and payment information. Detailed information can be found in the Refund Policy and Shipping Policy

Section 7 – Third-Party Tools and Services

We may offer access to third-party tools or services over which we have no control. You accept that these tools are provided "as is," without warranties. You use them at your own risk. Please review the provider’s terms and policies before use.

Section 8 – Third-Party Links and Content

The Site may contain content or offers provided by third parties. External links are for informational purposes only. We are not responsible for the content or actions of third-party sites. We recommend reviewing the terms and privacy policies of third-party sites before use.

Section 9 – User Contributions and Feedback

If you submit content (e.g., product reviews, suggestions, contest entries), you grant us unlimited rights to use, publish, and distribute it in any form. We are not obligated to keep it confidential, pay compensation, or respond. We may remove content we consider offensive, illegal, or infringing on others' rights. You guarantee that your content does not violate third-party rights, does not contain malware, and is not misleading. You bear full responsibility for your content.

Section 10 – Personal Data

All personal data submitted through the store is processed in accordance with the Privacy Policy

Section 11 – Errors and Omissions

The Site may contain typographical errors, inaccuracies, or omissions regarding product descriptions (e.g., sizes), prices, promotions, shipping costs, delivery times, or availability. We reserve the right to correct, update, or cancel orders based on incorrect information at any time and without notice, even after an order has been placed. We are not obligated to update information unless required by law.

Section 12 – Prohibited Actions

Prohibited activities include, among others: (a) breaking the law, (b) encouraging others to illegal acts, (c) infringing intellectual property rights of Ionotix or third parties, (d) harassment, insults, discrimination, (e) spreading false information, (f) transmitting viruses and malware, (g) collecting data from other users, (h) spam, phishing, and scraping, (i) using the Site in an immoral or offensive manner, (j) circumventing security measures. We may restrict access to anyone who violates these rules.

Section 13 – Disclaimer of liability

We do not guarantee that the services will operate uninterrupted, error-free, or without delays. You use the Site and services at your own risk. Everything is provided "as is" and "as available," without any warranties, including merchantability or fitness for a particular purpose. Ionotix, its employees, partners, and suppliers are not liable for direct, indirect, incidental, or consequential damages, including lost profits or data.

Section 14 – Indemnification

You agree to indemnify Ionotix, its affiliates, employees, and representatives from claims arising from violation of the Terms, law, or third-party rights.

Section 15 – Invalidity of provisions

If any provision is found invalid, the remaining provisions remain in effect.

Section 16 – Termination of agreement

You may stop using the Site at any time. In case of violation of the Terms, we may immediately terminate access to services without notice.

Section 17 – Entire agreement

The Terms together with related policies constitute the entire agreement between you and Ionotix, replacing previous arrangements.

Section 18 – Governing law

The Terms and all agreements related to our services are governed by Polish law.

Section 19 – Changes to the Terms and Conditions

The current version of the Terms and Conditions is always available on this page. Ionotix reserves the right to make changes at any time. Continued use of the Site constitutes acceptance of the new terms.

Section 20 – Company information

Company information
Site name: Ionotix
Address: Blaszana 2, 03-703 Warsaw, Poland
Email: info@ionotix.com
Phone: +48 781179821

Customer service hours: Monday – Friday, 9:00 AM – 5:00 PM
(All times are in Warsaw time GMT+1)
Response time: up to 24 business hours